FAQS

Frequently Asked Questions

1.Is Cash on Delivery (COD) available?

Yes! We offer Cash on Delivery all over Pakistan so you can shop with confidence.

2. How long does delivery take?

We deliver within 2–5 working days. Fast and reliable shipping 🚚

3. How do I know my order is confirmed?

Our team may call or message you for quick confirmation before dispatch.

4. What if I receive a damaged or wrong product?

No worries! We offer easy exchange or refund for damaged or incorrect items.

5. Can I return a product if I don’t like it?

Yes, you can request a return within 7 days (conditions apply).

6. How can I track my order?

You’ll receive a tracking ID via SMS/WhatsApp once your order is shipped.

7. Are your products original and good quality?

Absolutely! We focus on quality-checked and trending products for our customers.

8. Do you deliver all over Pakistan?

Yes, we provide nationwide delivery.

9. Can I cancel my order?

Yes, you can cancel within 12 hours of placing your order.

10. Why should I trust Trenz Hub?

We prioritize customer satisfaction, fast delivery, and reliable service — your trust matters to us 🤝